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What our customers say
★★★★★Love my new dress! Comfort and style in one dress. Brought back my confidence
Sarah W.
Bristol
★★★★★I was hesitant to order online at first, but the return process turned out to be effortless and completely stress free.
Emma S.
London
★★★★★I had fallen into the habit of wearing the same safe outfits. This piece made me feel feminine again.
Emma K.
Leeds
★★★★★I expected a heavy coat, but this one is beautifully light and still keeps me warm. Practical and elegant, perfect for chilly British mornings.
Margaret B.
Liverpool
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Frequently asked question's
Once your order is confirmed, you will receive an email with your order number and Track & Trace number. Or you can track your order here.
We’re sorry to hear that you want to return your items. For full details, please see our Return and Refund Policy.
We want you to feel confident when shopping with Cole & Harrison. If your item is not quite right, you can request a return within 30 days of receiving your order.
Items must be unworn, unused and in their original condition, with tags and packaging included. Once your return has been received and approved, we will process your refund to the original payment method.
For full details, please see our Return and Refund Policy.
If you have any questions or concerns, please reach out via email or via our contact us form.
Customer service hours:
Monday to Saturday
9:00 AM – 5:00 PM (ET)
We aim to respond to emails within 48 hours.