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Frequently asked question's
Once your order is confirmed, you will receive an email with your order number and Track & Trace number. Or you can track your order here.
We’re sorry to hear that you want to return your items. For more information on our return and exchange policies, please see our ''Return Policy'' page.
Please send an e-mail to info@coleandharrison.com so we can assist you further.
We want you to feel confident when shopping with Cole & Harrison. If your item is not quite right, you can request a return within 30 days of receiving your order.
Items must be unworn, unused and in their original condition, with tags and packaging included. Once your return has been received and approved, we will process your refund to the original payment method.
For full details, please see our Return and Refund Policy.
Email customer service: info@coleandharrison.com
Send us a message and we will respond as soon as possible.
Please note that we do not offer customer service via Instagram and Facebook. Please send us an email. Multiple emails may cause processing delays.
Thank you!
Office hours:
Monday - Friday 09:00 - 20:00
Saturday - Sunday 09:00 - 18:00